Shipping and Refund Policy

Shipping & Delivery Policy

Delivery Timeframe: Orders are typically delivered within 5-7 business days within the UAE. International shipping times vary by location.

Shipping Charges: Shipping fees are calculated at checkout and depend on the destination.

Lost/Damaged Items: In case of lost or damaged shipments, please contact us at enquire@soultocanvas.com within 48 hours of delivery.

Refund Policy

At Soul to Canvas, customer satisfaction is our priority. Below are the terms for refunds:

Eligibility for Refunds:

• Refund requests must be made within 14 days of delivery.
• Items must be unused and in their original condition.

Non-Refundable Items:

• Customized or personalized products.

Refund Process: Contact us at enquire@soultocanvas.com with your order details. Refunds are processed within 7-10 business days after approval.